Refund Policy
Fourteen days on every payment, no reason needed.
Last updated 17 October 2026
The short version
If you are not happy, ask for a refund within 14 days of any payment, whether it was your first month, a renewal or a charge for extra flights. You get the whole amount of that payment back. We do not ask why and we do not look at how much you used.
How to ask
- Email support@flightbyte.dev from your account’s email address with the order number from your receipt, or message @flightbyte on Telegram.
- Or ask Paddle directly: our payments are handled by Paddle.com, our reseller and Merchant of Record, and you can find your order and request a refund at paddle.net.
Paddle sends the money back to the card or account you paid with. Banks usually show it within 5 to 10 business days.
What happens to your plan
When a payment is refunded, the plan it paid for ends and your account goes back to the Free plan. Your keys keep working within the Free limits, and nothing else is charged unless you subscribe again.
After 14 days
A payment more than 14 days old is not refunded. You can still cancel at any time so that you are not charged again; the plan stays active until the end of the period you paid for. Where the law where you live gives you more than this, you get what the law gives you.
If we ever charge you by mistake, we refund it whenever you notice, however long ago it was.
The Free plan
The Free plan has no payment, so there is nothing to refund.
Fair use
Refunds are there for people the Service did not suit. If someone subscribes and refunds over and over to use paid plans for free, we may decline further refunds and close the account.
Contact
İST AND TRAVEL TURİZM LTD ŞTİ, Şişli, Istanbul, Türkiye.
Email support@flightbyte.dev or message @flightbyte on Telegram.