Glossary · All terms

Operating carrier vs marketing carrier

The operating carrier flies the aircraft; a marketing carrier sells seats on it under its own flight number. A booking usually shows the marketing number, an airport board the operating one, and a status system has to know they are the same aircraft.

Every flight has exactly one operating carrier: the airline whose aircraft and crew fly the leg, and whose operations centre decides when it leaves. It can have any number of marketing carriers: airlines that sell seats on that same aircraft under flight numbers of their own, through a codeshare agreement.

A passenger who buys from Lufthansa may hold LH8320. The aircraft at the gate is United's, the board says UA906, and the crew announce a United flight. Both numbers are correct. They name one aircraft.

Where each number shows up

PlaceNumber it usually shows
Booking confirmation, e-ticket, itinerary emailMarketing, often with "operated by" in small print
Boarding passMarketing, sometimes both
Airport departure and arrival boardsOperating, with the others rotating through
Airline status feedsOperating first, codeshares as a list
Baggage belt displaysOperating

Why it matters to an integration

Anything built from booking emails starts with marketing numbers. Anything a passenger reads at the airport is the operating number. Three problems follow:

  • Matching. A user who tells support "my flight is UA906" and an itinerary that says LH8320 are describing the same leg. Without the link, the app looks wrong.
  • Counting. Two travellers on one aircraft, one booked through each airline, look like two flights. A system that watches both pays twice and sends two sets of alerts that say the same thing.
  • Who decides. Delays, gates and cancellations are the operating carrier's to announce. The marketing carrier's own channels often lag.

In FlightByte

Look up or subscribe with whichever number the passenger holds; either resolves to the same leg. The snapshot tells you about the rest:

FieldMeaning
carrierThe airline of the number you asked with.
operatedByThe operating airline, present only when it is not carrier.
codeshares[]Every other number for this leg, each with carrier, name and flightNumber.

To avoid watching one aircraft twice, keep the set of numbers a watched leg answers to, your own plus everything in codeshares[], and check a new booking against that set before subscribing. From a booking email to a watched flight walks through it. When the list itself changes, which is rare and usually days ahead, the codeshares.changed event says so.

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